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QUESTIONS AND ANSWERS

WHO WE ARE?
Access Trade Firm is a legal registered private investment company in the Uk. Created by a group of qualified financial experts, professional bankers and traders specialized in multiple financial instruments including foreign exchange and crypto currencies trading.
How can I open an account with Access Trade Firm?
It's quite easy. To become our member, please follow this link, fill out the registration form and click the "SIGN UP" button.
How can I access my account?
If you are a registered Access Trade Firm user, please follow this link, enter your username and password in the suitable fields and click the "LOGIN" button. You'll be redirected to your account automatically.
How can I change my personal information in my account?
Log in to your account and click "EDIT ACCOUNT" to go to the personal information page where you can change your data. Save the changes when all the necessary data is entered. However, you can't change your email address and payment wallets because this function is disabled for security reasons. To make such changes, you must contact us through the support form and provide your secret question/answer and new payment wallets/email address.
How can I protect my account from hacking?
We place great emphasis on the safety of our members, and you don't need to worry about account security. Each account has individual protection against hacking and password guessing: after 3 wrong login attempts your account will be locked. Unlocking is possible only through your email address. We recommend using "Security Settings" as additional protection for your account.
What should I do if I can't log in to my account because I forgot/lost my password?
Click the "Password Recovery" link, type your username or email, and you'll receive your account information by email.
How can I make my first investment?
First of all, you need to register a new account, click the "Deposit" button in the "Financial Operations" section, enter the amount, select the payment system and click "Confirm" button.

If you made a deposit through Bitcoin it will be added after the transaction is confirmed (with at least 3 confirmations). This process can take 20 minutes or more.
How long will my investments be active and bring me income?
We offer unlimited investment plans, which means you'll receive income all the time while the company is doing our business. You can use the profit calculator on the main page to calculate daily and yearly profit.
How much investment can I make in a day or a month?
You can make as many investments as you want. We don't have such restrictions.
Do you charge any fee for providing your investment services?
No, we don't charge any fees, however, payment processors may charge you with receiving fees, and we have no control over that.
When will the first daily earnings be added to my account?
The first daily earnings will be added within the following 24 hours after you've invested depending on the plan.
Can I make a direct deposit from my account balance?
Yes, you can reinvest the balance if the amount is greater than or equal to our minimum deposit:$100. To make a deposit from your account balance, simply login to your account, click the "Deposit" button and select "MAKE A DEPOSIT FROM THE ACCOUNT BALANCE". We offer more favorable investment conditions for our regular users. You can find out more on the investment offer page.
What payment methods can I use to fund my account?
We accept credit cards transfer, direct bank transfers and e-currency. But since the pandemic, we only accept the bitcoin e-currency, and other payments processe are suspended for now.
What is the minimum Investment?
The minimum Investment is $100
I haven't received my daily earnings. What should I do now?
Each deposit is processed separately. You receive earnings for each deposit 24 hours after investing. Please wait 25 hours and check your "Financial History". If your transaction won't be added, please contact us through support form or email and provide details of your deposit.
Is daily profit paid directly to my currency account?
No, profits are gathered on your account balance and you can withdraw or reinvest it anytime.
What is the minimum and maximum withdrawal amount?
The minimum withdrawal limit with cryptocurrency is 0.0005 BTC. There is no maximum limit.
How often can I withdraw funds from my account balance?
You can withdraw money from your account balance at any time and from any device without restrictions. All withdrawals are processed within 1-24 hours.
Do you charge a withdrawal fee?
No, we don't charge any fees, however, payment processors may charge you with receiving fees, and we have no control over that.
How can I withdraw funds?
Log in to your account using your username and password, click the "Withdraw Funds" button in the "Financial Operations" section, select the payment system, enter your amount and click the "Confirm" and "Withdraw" buttons.
After I make a withdrawal request, when will the funds be available in my e-currency account?
The system works in automatic mode, which means that you are paid immediately after creating the request. Sometimes there may be delays in processing payments up to 24 hours. Please remember that cryptocurrency withdrawals are not displayed in your wallet instantly.
Can I invest through one payment method and withdraw to another?
No, you can withdraw money only through the payment method with which you invested.

For example, if you invest through Bitcoin, you can withdraw only through Bitcoin. Also, if you receive an affiliate commission through Ethereum, you can withdraw it in the same e-currency.
How can I change my payment wallets?
You can't change your payment wallets because this function is disabled for security reasons. To make such changes, you must contact us through the support form and provide your secret question/answer, old wallet address and new payment wallets.
Do you offer an affiliate program? Can I promote accesstrade-firm.com?
Yes, we offer a flexible affiliate program for our customers. This is a great way to earn extra money. You can invite people to our investment platform and promote our site using banners, text ads, social networks, messengers and any other legitimate ways.
What commissions can I get from the affiliate program?
We offer 1 level affiliate program that allows you to receive from 10% instant income from investments of your personally introduced referrals.
Do I need to have an active investment to participate in your affiliate program?
No, you don't need to have an active investment to participate.
When will the affiliate commission be added to my account balance?
Affiliate commission will be added to your balance immediately after your referral invests.
How do I know how much commission I've earned?
Log in to your personal account and check the "AFFILIATE PROGRAM" section.
What can I do with the affiliate commission?
You can withdraw it as a regular profit or make a deposit from your account balance in case you have enough funds to do so. We offer more favorable investment conditions for our regular users. You can find out more on the investment offer page.
I registered under the wrong upline/without upline. What should I do now?
If someone has referred you to our site, make sure that they provide you with their referral link, which should look like this: http://accesstrade-firm.com/?ref=username. This is the only way to become a referral of your upline. If you register without this link then your upline will be empty.

When you register, you can check your upline by going to your 'back office' and check the "AFFILIATE PROGRAM" section. If an error does occur and you didn't register under the right upline, you can send a request to our support team. Please note we cannot add an upline to your account or change it after you have made the first investment.